Return & Refund Policy

Return & Refund Policy - Jeevan Veda Ayurveda

At JeevanVeda Ayurveda, we are committed to providing high-quality Ayurvedic products to enhance your well-being. If for any reason you are not fully satisfied with your purchase, we offer a hassle-free return and refund process. Please review the details of our Return & Refund Policy below.

1. Return Policy

• Eligibility for Returns: You may return any unused and unopened products within 7 days of receiving your order. To be eligible for a return, the item must be in its original packaging, unused, and in the same condition that you received it.
• Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will arrange for a replacement or offer a full refund after inspecting the returned product.
• Non-Returnable Items: For hygiene reasons, products that have been opened, used, or tampered with are not eligible for returns unless they are defective or damaged.
• Return request will be completed within 7 business days

2. Return Process

• Initiating a Return: To initiate a return, please email us at support@jeevanvedaayurveda.com with your order number, a brief description of the issue, and photos of the product if it is damaged or defective.
• Return Shipping: Once your return is approved, you will be responsible for covering the return shipping costs unless the item was received in a damaged or defective condition. We will provide you with the return address and further instructions.
• Inspection of Returns: After receiving and inspecting your returned item, we will notify you about the approval or rejection of your return based on our policy.

3. Refund Policy

• Refund Timeline: If your return is approved, we will process your refund within 7 to 15 business days from the date we receive the returned product. The refund will be credited to your original method of payment within 15 business days.
• Partial Refunds: In cases where products are not in their original condition or show signs of use, partial refunds may be granted at our discretion.

4. Delivery Timeframe

• Expected Delivery: We strive to deliver all orders within 5 to 7 business days after order confirmation. However, please note that delivery times may vary based on your location and unforeseen circumstances beyond our control. We are not responsible for delays caused by third-party courier services.

5. Cancellation of Orders

• Before Dispatch: You may cancel your order before it has been dispatched by contacting our customer support team. Once the order has been shipped, cancellation is no longer possible, and you will need to follow our return process.

6. Contact Us

If you have any questions or need assistance with returns, refunds, or delivery-related issues, please feel free to contact us:

Jeevan Veda Ayurveda
Email: support@jeevanvedaayurveda.com
Phone: +91 98915 97134

We are committed to ensuring a smooth and satisfactory shopping experience for you. Thank you for choosing Jeevan Veda Ayurveda!